"It's not what you look at that matters, it's what you see"

Henry David Thoreau

One of the elements that can delay an organisation on its digital transformation journey is a lack of knowledge of their current environment or infrastructure.

Have you ever tried to put a jigsaw together from a box full of pieces, not knowing whether you have five jigsaws or one and missing the lid which shows you what the picture should look like in the end?

Retirement, redundancy or changes in staff structure can cause long delays, due to loss of knowledge or a lack of information.

There is never a more important time to understand your telecoms infrastructure than when digitally transforming your organisation, especially bearing in mind that all analogue and digital telephony services are being switched off between 2022 and 2025.

Lines, telephone numbers and circuits can be used for a whole host of reasons, for example: -

For lifts and alarms, CCTV and video surveillance, remote access, homeworkers and broadband, or any equipment reliant on these services.

Elements like Centrex, least cost routing, dial plans and legacy circuits may form part of your estate.

By looking at a telephone bill, it rarely tells you what the line, number or circuit is used for, the installation address and postcode or the telephone exchange the service is connected to.

We can bring all strands of your network, equipment, costs and communication patterns together, to provide insight, help and guidance.

We do this by analysing historical telecoms data, making sense of it and giving it meaning, applying experience where required.

There may be clues in the records held, which give away the identity of the line to one of our experts.  We may need to call the number, or physically visit site on occasions to check certain elements with appropriate equipment.

Why not use Segmentation as a catalyst to bring this change about quicker and more effectively.